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en:allgemein:faq [2017/09/05 14:45 CEST]
jvollmer
en:allgemein:faq [2017/11/28 14:39 CET] (current)
jvollmer Added VMPlayer error new to German Version Sept 5 2017
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 ??? Monitor resolution in Linux VMs ??? Monitor resolution in Linux VMs
-!!! The resolution in Linux VMs will be adjusted automatically via a script. It is recommended to let the script, which uses the command "xrandr --size NxN" and the desired resultion as N pixels, run after boot. As there are many different monitor sizes, the resolution has to be dynamically chosen. \\ When the VMs is booted inside the poolsystem, the drive /dev/fd1 attached as a pseudofloppy contains scripts in the .../linux subdirectory; for more information refer to  the files  .../linux/LIESMICH bzw. .../linux/README.+!!! The resolution in Linux VMs will be adjusted automatically via a script. It is recommended to let the script, which uses the command "xrandr --size NxN" and the desired resultion as N pixels, run after boot. As there are many different monitor sizes, the resolution has to be dynamically chosen. \\ When the VMs is booted inside the poolsystem, the drive /dev/fd1 attached as a pseudofloppy contains scripts in the .../linux subdirectory; for more information refer to the files  .../linux/LIESMICH or .../linux/README.
  
 ??? How are printers configured within bwLehrpool? ??? How are printers configured within bwLehrpool?
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 =?==== bwEKlausuren (E-Exams) ====== =?==== bwEKlausuren (E-Exams) ======
 +
 +??? Pool PC was started in E-Exam Mode, but after login (or autologin) instead of seeing the chosen Exam Event there is an error message „Konnte [vierstellige Veranstaltungs-ID] nicht starten“ (Could not start [four digit event id]).
 +!!! This issue occurs when the satellite server switches a room with the appropriate exam event into exam mode, but in bwLehrpool-Suite the exam event is blocked from running in this room. Please check the room selection for the event to see if  „Veranstaltung ausschließlich in den ausgewählten Räumen anzeigen“ (Only show event in selected rooms) was chosen and if yes, that the necessary exam room is included in the list of choices.
  
 =?==== bwLehrpool-Suite ====== =?==== bwLehrpool-Suite ======
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 !!! Did you deselect the setting in bwLehrpool-Suite to be informed by email? Select this option if you want to receive notifications about important incidents related to your VMs or events. !!! Did you deselect the setting in bwLehrpool-Suite to be informed by email? Select this option if you want to receive notifications about important incidents related to your VMs or events.
  
-??? I selected email notifications, but I still don't receive and email about upcoming changes.+??? I selected email notifications, but I still don't receive any email about upcoming changes.
 !!! It is possible that your computer center didn't correctly set up the sending of mail on the satellite server. Please check with your local computer center. !!! It is possible that your computer center didn't correctly set up the sending of mail on the satellite server. Please check with your local computer center.
  
 ??? How long are old versions of VMs kept before they are automatically deleted? ??? How long are old versions of VMs kept before they are automatically deleted?
-!!! In der Regel werden alte Versionen nach Tagen gelöschtSie können dies auch im rechten Teil der Detailansicht der VM überprüfen.+!!! Normally, old versions are deleted after daysYou can see this in the right side of the detail view of the VM
 + 
 +??? How can I see which events are linked to a specific Virtual Machine? 
 +!!! Open the detail view of a VM. There you will see the number of events, that reference the VM. Click on "Anzeigen" (Display) to see the events themselves. 
 + 
 +??? Can I navigate from an event to the VM it is based on? 
 +!!! Right click on the events and select "Imagedetails anzeigen" (See Image Details). 
 + 
 +??? Where do I find the log files for bwLehrpool-Suite in case I want to report an error? 
 +!!! The log files are located at ~/.config/bwSuite (Linux) or "C:\User\<username>\AppData\Roaming\bwSuite" (Windows) or ~/bwSuite (OS X)
  
-??? Wie kann ich herausfinden, welche Veranstaltungen auf eine Virtuelle Maschine verlinkt sind+??? Who do I contact if I have questions or problems with bwLehrpool-Suite
-!!! Öffnen Sie die Detailansicht einer VMSie sehen dort die Anzahl an Veranstaltungen, die diese VM referenzieren. Klicken Sie auf „Anzeigen“, um diese Veranstaltungen anzuzeigen.+!!! For the first line of support please contact your computer centerIf they can't help you contact bwlehrpool@hs-offenburg.de
  
-??? Kann ich von einer Veranstaltung zur dazugehörigen Virtuellen Maschine gelangen? +??? [OS X] I am receiving the message "Exception … UnsupportedClassVersionError … Unsupported major.minor version 51.0" 
-!!! Klicken Sie mit der rechten Maustaste auf eine Veranstaltung und wählen "Imagedetails anzeigen".+!!! This is a known problem with Oracle-Java for OSX Version 8 Update 91. Update Java to Version 8 Update 92 or higher.
  
-??? Wo finde ich Logdateien der bwLehrpool-Suite, falls ich einen Fehler melden möchte? +??? [OS X] I updated Java but I still get an error message/the version of Java is too old when I start bwLehrpool-Suite at the command line. 
-!!! Sie finden unter ~/.config/bwSuite (Linux) bzw. "C:\User\<IhrUserName>\AppData\Roaming\bwSuite" (Windows) bzw. ~/bwSuite (OS X) eine entsprechende Logdatei+!!! Try to start bwLehrpool-Suite by double clicking on its icon in Finder.
  
-??? Wohin kann ich mich bei Fragen oder Problemen mit der bwLehrpool-Suite wenden? +=?==== VMPlayer ======
-!!! Konsultieren Sie bitte als erstes den Support Ihres Rechenzentrums. Ansonsten können Sie sich auch an bwlehrpool@hs-offenburg.de wenden.+
  
-??? [OS X] Ich erhalte die Meldung "Exception … UnsupportedClassVersionError … Unsupported major.minor version 51.0" +??? I downloaded an Image via the bwLehrpool-Suite and started it with VMPlayer, but all I see is a black VMPlayer window
-!!! Das ist ein bekanntes Problem des Oracle-Java für OSX-Version 8 Update 91Führen Sie ein Update auf Version 8 Update 92 aus.+!!! Some graphic cards/drivers have been known to show this problem with specific versions of VMPlayer. Append the line "mks.gl.allowBlacklistedDrivers = TRUE" to the appropriate .vmx file to solve this problem
  
-??? [OS X] Trotz Java-Update ist beim Start per Kommandozeile meine Java-Version zu alt / fehlerhaft. 
-!!! Versuchen Sie, die bwLehrpool-Suite per Doppelklick im Finder zu starten. 
  
-=?==== Poolrechner ======+=?==== Pool PCs ======
  
-??? Ich erhalte beim Start einer Veranstaltung die Meldung, daß ein Abbild einer Virtuellen Maschine (vmdk-Dateifehle. +??? When I start an event I get a message that the image for the VM (vmdk fileis missing 
-!!!  Hat das angeblich fehlende Abbild nicht den Dateinamenden Sie Ihrer Virtuellen Maschine gaben, sondern den, von dem Sie Ihre Maschine ableiteten? Bitte überprüfen Sie, ob Sie eventuell mit Snapshots gearbeitet haben (zB. VMWare Workstation). Führen Sie in diesem Fall den/die Snapshot(s) zurück, so dass alle Änderungen in der hochzuladenden vmdk-Datei enthalten sind.+!!!  Check and see if the missing image filename matches the name you gave your VM or if it matches the template you used to create your VM. If the lattercheck to see if you used Snapshots (for example, VMware Workstation). If soundo the snapshots so that all changes are included in the vmdk file that you upload.
  
-=?==== Satellitenserver ======+=?==== Satellite server ======
  
  
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